IT Infrastructure Managed Solutions
We help clients to reduce operational costs and improve efficiency and customer satisfaction levels with assured service quality, up-time and predictability of their IT infrastructure. Our facilities management resources have acquired important certifications including RHCE, MCITP, MCSA, MCSE, CCNA, CCNP, CCIE, ITIL, VMware, McAfee, Trend Micro, Symantec, etc. To meet the dynamic needs of our clients we regularly train or augment our team, to maintain agility and applicability.
Our IT Infrastructure Management Solutions, from design and implementation to audit and management, address the four aspects of IT facilities – namely, Servers, Networks, Terminals and Security. Our managed services offerings (on-location as well as remote) include:
Our flexible engagement models allow our clients to engage our services on dedicated, shared, ticket-based, fixed-cost or time-and-material models. We offer our services on-location, on a cloud as well as a RIMS (remote infrastructure management service). Strict adherence and compliance to SLAs and defined processes, comprehensive project governance, efficient reporting and complete knowledge management sets us apart from our competitors.
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